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Privacy Policy
Savaspin Casino operates under licence OGL/2024/1126/0521 issued by the Curaçao Gaming Control Board. The platform uses TLS encryption and adheres to the GCB's 2024 financial reporting and alternative dispute resolution framework.
Information we may collect
When you visit Savaspin Casino or use its services, information may be collected to help operate the website, provide account services and meet security and legal requirements. The information handled will depend on how you use the website, the services you request and the choices you make.
The types of information a casino website typically handles may include the following:
- Account details, such as your name, date of birth, username, password, contact details and account preferences.
- Identity and verification information, including documents or other information provided to confirm identity, age, eligibility or account ownership.
- Payment and transaction records, including deposits, withdrawals, account balances, gaming activity and details needed to process or review transactions.
- Device and technical information, such as an IP address, browser type, operating system, device identifiers, language settings and general location information.
- Website activity information, including pages viewed, links used, session details, login activity and interactions with account features.
- Cookie and similar technology information, which may help remember preferences, support website functions and understand how the website is used.
- Information included in messages or requests sent to customer support, including details needed to identify an account and respond appropriately.
Some information is provided directly by you. Other information may be generated when you use the website or may be received from service providers that help with identity checks, payments, fraud prevention, website operation or technical support. You should only provide information that is accurate, current and relevant to the purpose for which it is requested.
If you provide information about another person, you should make sure you are authorised to do so and that the person understands how their information may be used. Players should also keep account information up to date and tell support if any important details change.
Cookies, security and retention
Cookies and similar technologies
Cookies are small files or similar technologies placed on your device when you use a website. Savaspin Casino may use them to keep the website working, remember selected settings, support secure logins, understand website traffic and improve the player experience. Some cookies may be placed by service providers that help deliver website features, analytics or security functions.
Cookies may be temporary and expire when a browsing session ends, or they may remain on a device for longer so that selected preferences can be recognised during a later visit. The information collected through cookies may be combined with other technical or account information where this is needed to provide a requested feature or maintain website security.
You can manage or remove cookies through your browser settings. You may also be able to block certain cookies or receive a notice before they are stored. Restricting cookies can affect how parts of the website work, including account access, preferences and other interactive features. Browser controls vary, so you should check the help information for your chosen browser.
Security
Reasonable technical and organisational measures may be used to protect information against unauthorised access, loss, misuse, alteration or disclosure. These measures can include access controls, authentication procedures, monitoring, secure connections and limiting access to people or providers who need information for an approved purpose.
No website, online account or electronic transmission can be guaranteed to be completely secure. Players should keep login details confidential, use a secure device and connection, avoid sharing passwords and contact support promptly if they believe an account or password has been compromised. Savaspin Casino may take steps to verify identity before providing account information or processing a privacy request.
How long information is kept
Information is kept for as long as it is reasonably needed for the purposes described in this policy, including account administration, customer support, security, dispute handling and business records. Some records must be retained for a period required by law even after an account is closed or a player asks for information to be deleted.
When information is no longer required, it may be securely deleted, anonymised or otherwise handled in accordance with applicable requirements. Backup copies, security logs and records held for legitimate business or legal purposes may not be removed immediately, but they will remain subject to appropriate safeguards.
Your privacy choices and data rights
Depending on the circumstances and applicable requirements, players may have rights relating to their personal information. These rights are not always absolute, and a request may be limited where information must be retained, where another person’s privacy would be affected, or where processing is necessary for security, fraud prevention or legal obligations.
- Access: ask for information about the personal data held about you and, where appropriate, request a copy.
- Correction: ask for inaccurate, incomplete or outdated information to be corrected.
- Deletion: ask for personal information to be deleted where it is no longer required or where deletion is otherwise available.
- Marketing consent: withdraw consent to marketing communications or opt out of promotional messages. Service and account messages may still be sent where they are necessary.
- Information about handling: ask questions about how your information is collected, used, shared or retained.
To exercise your data rights or make a privacy request, contact support@savaspincasino.best. Please describe your request clearly and include enough information to help identify your account. For your protection, additional information may be requested to confirm your identity before a request is completed. This helps prevent personal information from being disclosed to the wrong person.
A request for access may be answered by providing relevant information in a suitable form, subject to reasonable identity checks and any restrictions that apply. If you believe information is incorrect, please identify the information and, where possible, provide the corrected details. A deletion request will be considered against any need to keep records for security, account administration, dispute management or a period required by law.
You can withdraw consent to marketing at any time by contacting support@savaspincasino.best or by using an available unsubscribe option in a marketing message. Withdrawing marketing consent does not necessarily remove information that is needed to operate your account, process transactions, conduct verification checks or meet legal obligations. You may continue to receive essential service messages.
Requests will be reviewed and handled within a reasonable timeframe, subject to the nature of the request, identity checks, technical requirements and any applicable legal restrictions. If a request cannot be fully completed, an explanation may be provided where permitted.
Changes to this policy
This policy may be updated from time to time to reflect changes to the website, services, technology or applicable requirements. The latest version will be made available on the website. Players should review this page occasionally so they remain aware of how information is handled. By continuing to use the website after an update, you acknowledge the revised policy to the extent permitted by applicable requirements.
